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Post by davidmn on Jan 3, 2009 21:31:51 GMT
My MacBook battery doesnt charge. The battery icon says "The Battery is not charging" and the light on the lead is green, and when i unplug the lead, it just shuts off completely. Does this mean I have a dead battery?
Dave
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Post by Forum Cat on Jan 3, 2009 21:52:20 GMT
Easy way to check.
1. Go to System Profiler.
There are lots of ways to do this.
My favourite is to click on the blue apple top left > Choose About this Mac > Then the More Info Button.
2. When it launches click the little triangle next to the word Hardware until you see all the hardware options.
3. Click on the Power option in that menu.
The condition of your battery will be revealed.
Hope this helps.
Cat
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Post by davidmn on Jan 3, 2009 22:26:49 GMT
Model Information: Serial Number: DP-ASMB013-351e-2b0b Manufacturer: DP Device name: ASMB013 Pack Lot Code: 0001 PCB Lot Code: 0000 Firmware Version: 0102 Hardware Revision: 0300 Cell Revision: 0100 Charge Information: Charge remaining (mAh): 0 Fully charged: No Charging: No Full charge capacity (mAh): 0 Health Information: Cycle count: 43 Condition: Check battery Battery Installed: Yes Amperage (mA): 0 Voltage (mV): 6540
my ampage is 0!! With my basic grasp of physics tells me that that is dellivering no power P=VxI
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Post by Forum Cat on Jan 3, 2009 22:41:42 GMT
Model Information: Serial Number: DP-ASMB013-351e-2b0b Manufacturer: DP Device name: ASMB013 Pack Lot Code: 0001 PCB Lot Code: 0000 Firmware Version: 0102 Hardware Revision: 0300 Cell Revision: 0100 Charge Information: Charge remaining (mAh): 0 Fully charged: No Charging: No Full charge capacity (mAh): 0 Health Information: Cycle count: 43 Condition: Check battery Battery Installed: Yes Amperage (mA): 0 Voltage (mV): 6540 my ampage is 0!! With my basic grasp of physics tells me that that is dellivering no power P=VxI Looks to me that you are under warranty. There is obviously something wrong. Where did you buy your Macbook from?
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Post by davidmn on Jan 3, 2009 22:46:57 GMT
no idea, my dad bought it. We are going to go to the cardiff apple store next week to get it fixed. thanks for your help!
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Post by Forum Cat on Jan 3, 2009 22:52:59 GMT
no idea, my dad bought it. We are going to go to the cardiff apple store next week to get it fixed. thanks for your help! This sounds like a great idea to me. It sounds to me that there is a problem. It might be nothing or it might be a faulty battery. Either way a trip to the Apple store has to be a good idea. Catp.s. It will be after MacWorld so who knows what else you might come back with?
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Post by Forum Cat on Jan 3, 2009 22:54:20 GMT
pps.
You do know that you have a years Applecare just a phone call away?
Cat
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Post by davidmn on Jan 4, 2009 10:48:42 GMT
Fair point, side question, installing more RAM (Official or not) in your Mac, does it void the warranty if you do it yourself?
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Post by Forum Cat on Jan 4, 2009 11:26:19 GMT
Fair point, side question, installing more RAM (Official or not) in your Mac, does it void the warranty if you do it yourself? No, in fact you will have had a booklet with the machine instructing you how to do it. The only potential catch with memory that you have added yourself is when you send a machine back to Apple for repair. If they decide that they can't fix it then they just send a new machine. They don't send the RAM back nor of course do they transfer the data. So it is sensible if there is any chance of them just swapping the machine for a new one to do two things before you send it. 1) Make sure your data is backed up. 2) Send it back with just the Apple memory that it came to you with. Cat
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Post by davidmn on Jan 4, 2009 18:14:15 GMT
I remember hearing point 2 on the Mac Geek Gab.
I always have my data backed up with Time Machine and im thinking of starting to use Super Duper.
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Alex Coplan
Senior Member
The future of mac...
Posts: 387
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Post by Alex Coplan on Jan 4, 2009 20:16:39 GMT
I think I am right in saying that apple deliberately made it easier to do that in the new macbooks, I wish I had time Machine, but when I was on the dark side, I backed up over my local network to my NAS drive, in the spare room of my house, but Time machine dosen't support network backups, and I don't have any big enough hard drives to do a local backup, what can I do?
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Post by barryj21 on Jan 4, 2009 23:03:46 GMT
My first MBP did this and the logic board needed replaced - I had to send the machine back to Apple for repair. Got it back within a week though.
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Post by wierdostomps on Jan 5, 2009 16:35:50 GMT
Just out of curiosity, Mr Cat, how did you discern from what Dave found from System Profile that his machine was still under warranty? Did you Google his serial number?
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Post by Forum Cat on Jan 5, 2009 19:02:31 GMT
Just out of curiosity, Mr Cat, how did you discern from what Dave found from System Profile that his machine was still under warranty? Did you Google his serial number? No, I saw that the battery had only been charged 43 times. It seemed likely that he had the machine less than a year. Cat
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Post by davidmn on Jan 5, 2009 19:23:28 GMT
it was plugged in mostly, what i did to mess this up was to leave it unplugged and on sleep for a couple of weeks, at least thats what i did with it before it screwed up!
could you give me your tips on how to keep the battery in tip top condition?
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