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Post by Forum Cat on Sept 13, 2010 15:49:19 GMT
A mate who uses a PC sometimes generates pdfs that he sends to Belgium. The chap on the other end has a Mac. Sometimes the Mac can't open the pdf and at other times it can. Any idea why this might be? pdfs are produced by an app called cutepdf on his PC M. le Chat
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Post by fastmac on Sept 13, 2010 21:37:06 GMT
Well, lets deconstruct. cutepdf must make pdf's compatible with adobe reader, a Mac uses Preview and that displays some of those pdf's. It must be some special content or controls that A. reader (being the pdf whore) can cope with, so your mate could try adobe reader for Mac. get.adobe.com/reader/
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Post by Forum Cat on Sept 13, 2010 23:17:37 GMT
Well, lets deconstruct. cutepdf must make pdf's compatible with adobe reader, a Mac uses Preview and that displays some of those pdf's. It must be some special content or controls that A. reader (being the pdf whore) can cope with, so your mate could try adobe reader for Mac. get.adobe.com/reader/But my mate does not have a Mac. Yet. It seems strange that the Belgian dude (who does have a Mac) can open some but not all.
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Post by wierdostomps on Sept 14, 2010 8:50:45 GMT
My guess would be that it is something to do with fonts. In the dim and distant past, I used to create pdfs from Adobe Indesign files. If I embedded a postscript font - or eps image for that matter which contained a font - some pdf readers seemed to choke on it. I would suggest your mate and his mate discuss the programme which originates the file which is being converted. It may be that the problem is specific to one programme. CutePDF is just a printer driver which prints to a file instead of a piece of hardware. As FastMac suggests, I would try using a different reader - such as Adobe Reader itself.
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Post by CyberChimp on Sept 14, 2010 18:22:22 GMT
I can offer several potential solutions (hopefully between them one will be helpful)..... 1) as has already been mentioned, CutePDF exists on Windows machines as virtual printer and is adjusted in a similar way to printers. By default it normally uses fonts which are installed on the Windows PC, but this can be changed as (briefly) explained within the CutePDF FAQs at www.cutepdf.com/support/faq.asp. 2) there is the possibility that other programmes might open the pdf document correctly (or at least open it with error messages rather than refuse completely). In addition to trying Preview and Adobe Reader on the Mac, a number of word processing programmes may be able to open pdf documents. 3) finally if all else fails (and depending on what the documents are) then saving and sending as html might be possible.
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Post by Forum Cat on Sept 14, 2010 18:35:59 GMT
Thanks guys I will pass this on.
;D
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Post by beerbum on Sept 14, 2010 21:29:27 GMT
Check out Mac Geek Gab 246 on MacObserver. It may not be the same issue but there was an incompatibility between Preview and other applications to do with fonts.
Hope this helps. Can't do more research now, sorry
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